Privacy Policy

Fine Oak Building Ltd trading as Oak Kits Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Applicable legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

What we collect

We may collect the following information:

  • name and job title
  • contact information including address, email address, phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We do not process sensitive information.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To respond to an enquiry.
  • To deliver and facilitate our services. To send administrative information to you. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Contact forms

Our website contains information that enables a quick and direct electronic contact to us either by e-mail or via a contact form. Should you use our contact form, the data entered is stored within the website Content Management System (CMS) for a maximum of 12 months. The content of the form is also collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP) protected by SSL, meaning it is encrypted went sent across the internet and then decrypted once received by our computers and devices. This information is for our use only and not given to any 3rd parties.

The data entered/collected is also sometimes sent via the same SMTP system to a member of Spi-des-ign web & Graphic Solutions Ltd, to ensure the system is working correctly. Our web developer/maintenance/hosting company also have access to the CMS and this information but do not have permission to use/distribute or contact you by any means. They are bound by confidentiality through Data Protection Act 1998 and General Data Protection Regulation (GDPR 2018).

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section “Applicable legislation”.

Google Services including Analytics

We use various Google services on our site including Analytics (GA) on our site to track user interaction. The information collected is for our own use to interpret and better understand how people use our website. No information personally identifies you to us, GA records your IP address, which could be used to personally identify you but Google do not grant us access to this data. Disabling cookies will prevent GA from tracking your visit. Other Google services we use include; AdWords, AdSense,  Search Console, Youtube, Maps API and Google My Business.

For more details visit Google’s Privacy Policy & https://policies.google.com/technologies/product-privacy

Website Hosting/Server

This website is hosted on our reseller account with Stable Host, full information about the company can be found by clicking the link. All information between the website server and your browser is encrypted and delivered by HTTPS over SSL.

To view Stable Host’s Privacy policy go to https://www.stablehost.com/privacy.php

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data breaches

In the case of a personal data breach of this website’s database or the database(s) of any of our third party data processors, we will notify all relevant persons and authorities within 72 hours after having become aware of it, if it is apparent that personal data stored in an identifiable manner has been stolen.

About Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Please find the links on how to make changes to your cookie settings on the various browsers available:

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@oakkitsdirect.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018  and EU General Data Protection Regulation 2018 (GDPR). A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address.

We will promptly correct any information found to be incorrect.

Controller for the purposes of the Data Protection Act 2018, other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Fine Oak Building Ltd trading as Oak Kits Direct
The Barns,
Shrubbs Farm,
Sheering Road Hatfield Heath,
Herts. CM22 7LL

Phone: 01279 739277
Email: sales@oakkitsdirect.co.uk
Website: https://www.oakkitsdirect.co.uk/

Data Protection Officer: Mr Richard Gurteen, Director

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

This policy was last changed and is effective from 28th June 2023.

Use of Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

If you wish to disallow or delete cookies If you would like to disable, delete or control cookies on your browser, please type the appropriate link below in your browser:

  • Internet Explorer - http://support.microsoft.com/kb/278835
  • Firefox - http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
  • Chrome - https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies 
  • Safari - http://support.apple.com/kb/PH5049

3rd party cookies used in this website

The website uses Google Analytics and Addthis 3rd party services to enhance understanding of visitor traffic and provide improvements based upon that knowledge, or to allow for users to share information with their social networks: 

Google Analytics: These allow us to collect anonymous visitor data, to give us an idea of how the website is used, which helps us to improve the website for future users.

Terms & Conditions

Welcome to the Oak Kits Direct website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Oak Kits Direct relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Oak Kits Direct' or 'us' or 'we' refers to the owner of the website whose office is The Barns, Shrubbs Farm, Sheering Road, Hatfield Heath, Herts. CM22 7LL. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: name, telephone number, email address.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Information